Irth Designs Ltd

Health & Safety Policy

In light of the current pandemic, we would like to assure our customers, that we take their safety and that of our staff very seriously. In line with government recommendations, we have put the following health and safety measures in place:

CUSTOMERS

For their own safety and that of others, while in the Irth Designs shop we respectfully ask our customers to:

  • Enter the shop alone or with one other person from their household and wait outside if another customer is already inside the shop.
  • Keep two metres apart from others, both inside the shop and when queuing outside.
  • Wear a facemask if possible while in the Irth Designs shop.
  • Use the hand sanitizer provided (or their own if preferred) when entering the shop.
  • Only touch items they are interested in buying. Please ask a member of staff if you need assistance or information about a product.
  • Pay using contactless methods, where possible (no cash transactions accepted at the moment).


IN STORE

The following strict health and safety measures will be followed at all times in the Irth Designs shop:

  • Staff will regularly wash their hands and use hand sanitizer.
  • Staff will stay behind the safety screen or wear a facemask while serving customers.
  • Staff will respect 2 metre social distancing from customers.
  • The shop will be cleaned regularly and surfaces disinfected.
  • Products will be cleaned regularly.

CLICK & COLLECT SERVICE

While preparing products for postage or Click & Collect, staff will adhere to strict safety protocol by wearing a mask and washing and sanitizing their hands before preparing and packaging goods. For the Click & Collect service, social distancing of 2 metres will be followed for safe contactless collection.


Thank you for helping us to maintain a safe shopping experience.